What This Privacy Policy Covers and Why
We collect information you provide directly — your name, contact details, and the payment method you register, whether that is DANA, OVO, or GoPay. We also collect activity data generated when you use your account: login timestamps, session activity, and transaction records tied to your e-wallet.
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This data is used to verify your identity, process withdrawals and deposits, and keep your account secure. We do not sell your personal information to third parties. Data shared with payment processors — including the local wallet rails you use — is limited to what is
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strictly required to complete your transaction. We retain your account data for as long as your account remains active and for a period afterwards as required by applicable regulations. You can request a copy of the data we hold on you, ask us to correct inaccurate
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records, or request deletion where permitted by local law. Access to these rights depends on local regulations and the eligible region in which you use our services. If you use multiple wallets across sessions, each transaction record is linked to your account ID, not shared across
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unrelated accounts. We use industry-standard encryption to protect data in transit and at rest.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.